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Shipping Policies

Shipping

We can ship to virtually any address in Canada or the United States. 

All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping, unless otherwise noted on the product page of the item(s) you've ordered.

The estimated shipping time for regular post is 2 - 10 business days after your order leaves our warehouse and is dependent on your region (Please note that the shipping times do not include processing time)

Our warehouse is closed on statutory holidays. No shipments will be made on these days. 

*Canada Post Shipping times may vary during high-volume periods such as the holidays.

An expected delivery is an estimate based on where it is in the Canada Post network. The date and time are not guaranteed and can be impacted by factors such as weather, traffic, and parcel volume.

Refer to the chart below to see estimated Canada Post shipping times:

yw-shipping-destinations.png

 

Canada

United States

Orders $49 or more before tax and after discounts qualify for free shipping

Orders up to $69.00 before tax and after discounts have a shipping fee of $19.95

Orders up to $49 before tax and after discounts have a shipping fee of $9.95 

Orders with a range of $69 to $300 before tax and after discounts have a shipping fee of $34.95

 

Orders with a range of $300 to $5,000 before tax and after discounts have a shipping fee of $59.95

 

Note that there are restrictions on free shipping on some products. Remote locations are excluded from free shipping. Please see remote shipping rates below.   

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for excessively heavy items are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Remote Areas in Canada that incur additional Shipping

Canada Post provides a list of remote postal codes that incur additional shipping.  The chart of postal codes effected can be found in Canada Posts Delivery Standards Guide in Section 2.5 Table 8, found here.

Halohealthcare.com charges additional shipping for rural areas based on the value of the order as follows:

Remote Area Order Value (before tax)  Shipping Charge
$0 to $89.99     
$ 29.00
$90.00 to $299.99 
$ 45.00
$300.00 to $499.99 
$ 59.00
$500.00 to $799.99 
$ 75.00
$800.00 to $1,199.99 
$ 99.00
$1,200.00 + 
$119.00